Over the years, we've used Masters for a variety of cars, from a GMC Suburban (definitely not European) to a Volkswagen Jetta TDI, and have had great service from Masters. They always are very clear about the work to be performed, are very thorough, and concerned about your satisfaction. Recently, we had some major repairs required to our Jetta, and Keith handled all the claim work with our extended warranty provider. In the end, we got all the work done and fully covered by the warranty.